Skip to content

About us

A bazaar works because everyone can see the goods

OurBazaar is a peer-to-peer marketplace for Pakistan — pre-loved, handmade and hard-to-find things, sold at a fixed price, by offer, or by auction. We built it because buying second-hand online here still means wiring money to a stranger and hoping.

Why we built it

The trade already happens. The safety net does not.

Resale in Pakistan is enormous and almost entirely informal. It happens in Facebook groups, in WhatsApp broadcast lists, in the comments under an Instagram post. It works — right up until it does not, and then there is no order, no record and no one to ask. The money moved by bank transfer before the parcel did, and that is the whole problem in one sentence.

The platforms that tried to fix this mostly rebuilt the classified ad: a listing, a phone number, and good luck. The listing was digital and the risk was still entirely yours.

We started from the other end — from the money and the argument. What happens when the jacket arrives with a tear that was not in the photos? Who is holding the payment while that gets sorted out, and who decides? Every feature in the app is downstream of answering that properly: the payment hold, the claim window, the identity check, the dispute that lands in a real conversation with a real person in it.

Everything else — the auctions, the offers, the AI that drafts your description — is there because a marketplace should also be enjoyable to use. But the ordering matters. Safe first, then good.

9

Top-level categories

Women through Sports

3

Ways a listing can sell

Buy now, offer, auction

48h

Buyer claim window

After delivery is confirmed

PKR

One currency, no conversion

Priced for Pakistan

What we hold to

Six decisions we are not going to reverse

Not values in the poster sense — these are the arguments we have already had internally, settled, and built around.

The money is the product

A marketplace is a promise about money. Ours is that we hold it — from checkout until 48 hours after delivery is confirmed — so neither side has to trust a stranger with a bank transfer.

Identity, once, for everyone

Listing, bidding, buying and accepting an offer all require a verified account. Not a badge you can buy, and not a check we skip for the person who is in a hurry.

The rules are written down

Refunds, disputes, shipping and cash on delivery each have a published policy, and each describes what the code actually does. A policy that disagrees with the system is worse than no policy.

A person, not a form

When an order goes wrong we hold the payout, open a ticket you can attach photos and video to, and put a moderator inside the conversation the two of you were already having.

Built for how people already trade

Haggling is not a bug to design out. Fixed price, private offer and live auction are all first-class, because a Pakistani bazaar has always had all three.

Second-hand deserves better tooling

Condition grades defined the same way for every seller, structured specifications, measurements. Pre-loved does not have to mean guesswork.

In the product

Three places you can check we meant it

A principle is cheap. These are the specific, awkward, expensive versions of them that shipped.

Cash on delivery, held like a card payment

COD used to mean the seller took the cash and the platform never saw it. The courier now remits to us instead, so a COD order carries the same claim window as a card payment.

An auction that ends in a real sale

Winning a bid is a commitment. Refusing to complete a win costs the winner the item and their ability to bid — otherwise the highest bidder is just the least serious one.

Help writing the boring part

A listing lives or dies on its description, and most people hate writing one. The app will draft it from your photos and specs, with a monthly allowance on every account.

The My Sales screen in the OurBazaar app: each sale with its buyer, its status — delivered, shipped — and the amount in rupees.

None of this is a promise made only on a marketing page. The exact rules live in the Terms of Use, Refund Policy and Dispute Policy, and they describe what the system does rather than what we would like it to do.

Where we are

Early, on purpose, and in public

OurBazaar is a young marketplace. We are not going to dress that up with a counter on this page. What we can tell you is what is actually built: identity verification, held payments, auctions and offers, in-app messaging tied to each listing, order tracking that distinguishes pickup from shipping, disputes with attachments, wallet refunds, and a catalogue you can browse right here on the web without installing anything.

The roadmap is not a secret either. Subscription plans, more seller tooling and better photo tools are being worked on now — and when they land they will be described the way everything else is: with what it does and what it costs, and nothing claimed before it is real.

We are based in Lahore. If something on the platform is not behaving the way this page says it does, tell us — that is a bug in the product or a bug in the writing, and both are ours.

Talk to us

A verified OurBazaar profile showing the identity-verified badge.

Who is behind it

A small team in Lahore

Small enough that most of us do more than one of these jobs, and that the person who wrote the dispute rules is the person who answers when you invoke them.

  • Product

    Decides what gets built next — and, more often, what does not. Owns the argument that safety ships before polish.

  • Engineering

    Writes the app, the marketplace behind it and the machinery that holds a payment for 48 hours without losing track of a rupee.

  • Trust & Safety

    Reads every dispute, checks every identity submission, and is the reason a payout can be stopped halfway out of the door.

  • Seller Success

    Helps people photograph, price and describe things they have never sold before, and writes most of what ends up on the blog.

  • Buyer Experience

    Watches where people search, hesitate and give up, then takes those moments apart until the next version is shorter.

We are not hiring through a careers page yet. If you have built marketplaces, payments or trust systems and this sounds like your kind of problem, write to us anyway.

Join in

Come and see whether we got it right

Browsing needs no account. Verification takes a few minutes and is only asked for when you are ready to buy, bid or list something of your own.

Or start here — browse live listings on the web

Trending picks in the OurBazaar app — a grid of listings people are viewing this week.